We're updating the recording API to make sure that the recording function works on the latest devices and browsers. However, this might affect those who use older versions and might cause the recording feature to not function and may affect audio playback.
The recording function works on the following browser versions:
Safari 14.1 - 15.1
Safari on iOS: 14.8 - 15
Chrome: 49 - 99
Chrome for Android: 96
Edge 79 - 95
Firefox: 29 - 96
If your device is in the support coverage, yet, the recording function is not working, please try the following:
Clear the browsing cache
Use Glossika in incognito/private mode
If after trying this the recording still doesn't function, please report the issue here: Feedback Form