Terms and Conditions

Last updated: May 5, 2022

Welcome to Glossika!

Glossika is an online language learning platform operated by Glossika Pte. Ltd. (Singapore).

These Terms of Use (“Terms”) govern your use of our website and app(s). Please read these terms carefully. If you have any questions or concerns, please get in contact with us at support@glossika.com

Using Glossika

1. Free Trial, Subscriptions and Refund Policy

We offer free trial for you to try the Service. It does not require credit card information and you would not get charged automatically after the free trial ends.

If you decide to continue using the Service, you may select a subscription plan here: https://ai.glossika.com/pricing

Subscriptions

1. You may upgrade and downgrade or cancel your subscription at any time. Your subscription will automatically renew until you choose to cancel it. When you cancel, we’ll stop billing you for the next billing cycle, and you can keep using Glossika until the end of the billing period.
2. We may change the subscription plans and fees depending on the business decisions, but any subscription and fee changes won’t affect the existing paid customers.

Refund Policy

Monthly subscription plan: Subscriptions for the current month are final. A cancellation of your subscription will cancel subsequent payments.

Annual subscription plan: If you are on the annual plan, you may downgrade or cancel your subscription plan within 60 days of payment to receive a refund on the remaining amount. This is calculated at the monthly rate (of 30.99 USD). To get your refund processed, please contact our customer service at support@glossika.com

Physical items: You may return physical items within 30 days in the original packaging and condition you received them for a refund. You are responsible for the cost of return shipping to our fulfillment center in Taiwan. Please contact support@glossika.com if you need any help.

2. Violations

We reserve the right to restrict access to any part of our website, including preventing you from purchasing products, subscribing to our service, and resulting in deletion of your Glossika account, if we find you to be in violation of any of these terms and conditions, and/or misuse of Glossika’s learning materials, including but not limited to the use of scripts, bots, scrapers, spiders. Violator’s subscriptions will not be refunded, nor will there be any refund on a pro rata basis.

3. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on them. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.

Our online learning content (including any kinds of media and text) is prohibited to download using crawlers, spiders, or bots of any form. We will automatically block access to violators and might cancel your subscription without prior notice and without refund.

4. Content

You may print off one copy, and may download extracts, of any page(s) from our free ebook download for your personal use and you may draw the attention of others within your organization to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any of our illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

Our content changes frequently, and we may change what is available on the site at any time without notice.